🔐 Privacy Policy

🔐 Privacy Policy

Last Updated: July 21, 2024

Mistribulao ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and mobile application https://mistribulao.in.

By using our services, you consent to the practices described in this Privacy Policy.

1. 🔍 Information We Collect

a. Personal Information

We may collect the following personal information:

1. Full Name
2. Mobile Number
3. Email Address
4. Service Location/Address
5. Any additional details shared while booking or communicating with us

b. Payment Information

1. Service transaction history
2. We do not store your debit/credit card details. All payments are processed securely via third-party payment gateways.

c. Location Information

We may collect your approximate or precise location (with permission) to:

1. Assign nearby technicians
2. Optimize service delivery

d. Uploaded Media

Photos or documents uploaded by you for:

1. Vehicle condition reporting
2. Service verification or technician identification

e. Device & Technical Data

1. IP Address
2. Device type and OS
3. Crash logs and usage behavior
4. Browser and app interaction data

2. ✅ How We Use Your Information

We use your data to:

1. Manage and deliver car services as per your booking
2. Communicate important updates or promotional offers
3. Improve platform functionality and service quality
4. Respond to your support inquiries
5. Prevent fraud or comply with legal regulations

3. 🔄 Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

However, we may share data:

1. With service partners/technicians to fulfill your requests
2. With analytics and cloud service providers to enhance platform efficiency
3. With law enforcement, if legally required

4. 🔐 Data Security

We implement strong security practices to protect your information:

1. HTTPS for secure transmission
2. Access control and encrypted databases
3. However, no system is entirely secure. We advise caution when using public networks.

5. 🍪 Cookies and Tracking

Our website may use cookies and tracking tools to:

1. Understand user behavior
2. Enhance browsing experience
3. Customize content and recommendations

You can disable cookies via your browser settings.

6. 🌐 Third-Party Links

Our app/website may link to third-party websites (e.g., payment gateways or blogs). Mistribulao is not responsible for the privacy practices or content on these external sites. Please read their privacy policies before sharing your data.

7. 🧾 Your Rights

You have the right to:

1. Access or update your personal data
2. Request account deletion and data erasure
3. Opt out of marketing communications

📩 To request deletion or updates, email us at: support@mistribulao.in

8. 🚸 Children’s Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from children.

9. 🔁 Changes to This Privacy Policy

We may revise this policy periodically. All updates will be posted on this page with a revised "Last Updated" date. Continued use of our app or website implies your acceptance of the updated policy.

10. 📞 Contact Us

For any questions, concerns, or data requests, please reach out:

Mistribulao (A unit of Sangeera Multicorp Pvt. Ltd.)

📍 Shop No-06, Universal Tower, 2nd Floor, Kurji More, Patna - 800010, Bihar, India

📧 support@mistribulao.in

📞+91 7352515155

🌐 https://mistribulao.in